Susan Bounds is a Program Management Consultant with over 20 years of diverse professional experience. She started her career as a software developer for the Department of Defense satellite communications systems and transitioned to serve as an assessor for the Software Engineer Institute Capability Maturity Model. She later served as a Project manager of a large multi-state contract for Department of Defense.
It was during Susan’s tenure as a project manager that she grew the annual revenue from $800K to $3M in 3 short years. She was keenly focused on assuring that the customer’s expectations were exceeded while balancing profitability. She was able to renew and expand all the contracts, increase employee retention and decrease employee turnover costs. From an operational perspective, she was responsible for account management including recruiting and hiring, developing a budget and spending plans, tracking internal costs versus billable costs and identifying and growing new business opportunities.
Susan has demonstrated experience partnering with practitioners, managers, and executives in Government, non-profit, and commercial environments. In her current position in building a startup company – she is solely responsible for the accounting, human resource administration, customer support and contract management while assisting in proposal writing and business development. Susan holds a BA in Computer Science from Rutgers University.